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NORM 11kW (R32)

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New design for the NORM heat pump - instead of plastic, it is made of plated steel and uses R32 refrigerant.

The NORM heat pump offers high energy savings compared to traditional pool heating methods. The difference lies in the high energy efficiency obtained from the air.

The principle of obtaining heat from an air heat pump is the transfer of thermal energy from the air to the chilled refrigerant inside the heat pump. Compressing the refrigerant with a compressor produces heat, which is used to heat the water in the pool.

Thermal performance: Air 27 °C / Water 26 °C / Humidity 80 %
Thermal performance (kW)11
Power consumption (kW)2.16
Thermal performance: Air 24 °C / Water 26 °C / Humidity 62 %
Thermal performance (kW)9.5
Power consumption (kW)2
Thermal performance: Air 15 °C / Water 26 °C / Humidity 70 %
Thermal performance (kW)7.6
Power consumption (kW)1.97
More Information
Product type:Heat pump
MaterialCoated steel
Net transport weight kg52 kg
Digital display:No
Heating power11 kW
Recommended pool volume, m3< 45 m3
Connection50 mm
Refrigerant usedR32
Voltage, V230
Efficiency:5,1 C.O.P.
For salt water Yes, above 5 g/l (>0,5%)
El. expansion valve:Yes
Compressor:Rotary Built in
Power consumption2,16 kW
Noise level<54 dB
Flow monitoring:Yes
For sea water:Yes
Pressure circuit welded with silver:Yes
Heat exchangerTitan
Recommended water flow rate, (m³/h)4-12 m3/h
Digital control panel:Yes
Spiral materialTitan
Output 11 kW
Operating temperature-7 do +43 °C
Easy to install:Yes
Operating temperatureNo
Weight69 kg
In group packs1
On palette6


This product has 12 month warranty. In the event of a product breakdown within the warranty period, you should contact us as soon as possible.

The Buyer has the right to make his defective goods claim within 12 months of accepting the goods. If a defect manifests itself within six months of the Buyer accepting the goods, such goods are presumed to be defective at acceptance unless the Seller proves otherwise.


Should you require any further information, please email where we will respond to your request quickly.

More information Terms and conditions


This product is in stock at our warehouse and is ready for Standard or Express delivery Service.

Delivery – Mainland UK

Delivery Times: - Standard delivery: 1-2 weeks

Most of our products, when ordered by 12 PM  Monday to Friday, will be dispatched for next-day delivery . In cases where items are not in stock or are special orders, delivery times may be longer.

Rest assured, we will contact you beforehand to provide an estimated delivery date.

If you have specific delivery instructions, such as gifting or a required delivery date, please include them in your order.

 If your billing address is different from the delivery address, you can provide the latter separately in the order form. We will accommodate the delivery address if possible under contractual conditions.

Please note that some areas of Scotland, Northern Ireland, the Isle of Man, and the Isle of Wight may incur extra carriage charges.

Please check your delivery

If you sign for a delivery as "OK" and later discover that it's damaged, our carriers will not accept liability, and you may be charged for the damaged items. In such cases, we will make a delivery charge for replacement items.

Please sign for your delivery as "UNCHECKED" if you're unable to thoroughly check it upon receipt. If there is any damage to the package, no matter how small, please sign for it as "DAMAGED". We cannot make claims for any damaged items that haven't been signed for as "UNCHECKED" or "DAMAGED".

If you sign for your goods as "DAMAGED", please notify us within 72 hours by email at

More information Terms and conditions

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